2. Class Schedules:
2.1.Online
ZOOM Classes (private): must be booked with a minimum quantity of 5 hours. Class changes must be advised with a minimum of 24 hours notice, otherwise the class will be forfeited. There are no refunds for online classes with less than 24 hours notice.
2.2.Immersion
2.2.1. Group Classes: Our group classes run 5 days per week, Monday to Friday if not advised otherwise. Normal group classes start at either 8:00 AM, 8:30 AM 9:00 or 9:30 AM to 12:00 PM, 12:30 PM or 1:00 PM. Blink reserves the right to make changes to this schedule if necessary.
Each class has a break of 15 minutes midway through the class. Our final schedule is published every Sunday (late afternoon) and distributed to students by email and in our Whatsapp group.
In the case that you are the only person at your level, you will receive for the same price
- In the Blink Classic package: 11 hours of private lessons instead of the 20 hours group lessons and the private hours that were originally included in your package.
- In the Blink Plus package: 15 hours of private lessons instead of 20 hours group lessons and the private hours that were originally included in your package.
- In the Blink Monster package: 18 hours of private lessons instead of 20 hours group lessons and the private hours that were originally included in your package.
Or if there are 2 students at the same level, the 20 hours of group classes will be reduced to 15 hours.
2.2.2. Private Group Classes: If you want to study with a friend or partner, we will schedule private group classes according to mutual schedule availability. Private Group classes are the same cost as group classes but students Will only receive 15 hours total instead of 20 hours in group and 2 private classes each. Private group classes are subject to availability.
2.2.3. Private Classes: Every Blink group class package includes a minimum of 2 hours of private instruction or more according to the purchased package.
All private classes are subject to availability and Blink will schedule the times of the classes. In case a private class cannot be scheduled due to teacher unavailability, the student will be discounted for the classes that could not happen. While the student can request professors and times/days, ultimately the scheduling of private classes is up to the Blink Administration. In case the student does not show up, no refund will be given.
All class times are subject to change.
3. Class Size
3.1. The minimum group class size is two students and the maximum is six students. Class sizes change from week to week, one week you may have 5 students in your class, the next you might only have 2. The average is usually 4 students..
3.2. If a student feels they are not advancing fast or for any reason are not happy with their class, Blink will change the group class or give the student private classes – only when possible to make these changes. In case of private classes, the student will receive
- In the Blink Classic package: 11 hours of private lessons instead of the 20 hours group lessons and the private hours that were originally included in your package.
- In the Blink Plus package: 15 hours of private lessons instead of 20 hours group lessons and the private hours that were originally included in your package.
- In the Blink Monster package: 18 hours of private lessons instead of 20 hours group lessons and the private hours that were originally included in your package.
This change is subject to availability.Blink reserves the right to switch individuals from group classes to private classes in case of behavioral problems or if their learning style and learning pace is significantly different from the rest of the group.
3.3. Blink reserves the right to cancel group classes. If your class is canceled because we did not have enough students for a group, you will receive
- In the Blink Classic package: 11 hours of private lessons instead of the 20 hours group lessons and the private hours that were originally included in your package.
- In the Blink Plus package: 15 hours of private lessons instead of 20 hours group lessons and the private hours that were originally included in your package.
- In the Blink Monster package: 18 hours of private lessons instead of 20 hours group lessons and the private hours that were originally included in your package.
- Or you will be prorated.
4. Teachers & Classes
4.1. Teachers are not assigned to their classes until the Sunday before the beginning of each start date. We cannot guarantee that students and their former classmates will be placed into the same course. Blink Spanish reserves the right to reassign professors after a course has started. Students may request a particular professor for the class they are registering for but this is not guaranteed. Once classes begin transferring between classes is only possible if it is supported by the professor or administration.
4.2. Professors are not involved in scheduling classes. If you wish to book, change or extend classes you should consult with Blink administration.
4.3. Teachers are not allowed to teach any student they met at Blink in their off time. This is an unethical practice and may result in the expulsion of the student and the professor. If a professor offers you classes outside of Blink we will reward the reporting of such activity with 5 free private hours of Spanish. Students who solicit outside classes from professors will be expelled from Blink with no refund.
5. Material
5.1. The first day of your class, you will receive the curriculum material from your teacher according to your level.
5.2. In case extra material is required for personal study, please ask us. Additional levels of curriculum cost 3 USD each and will only be sold if the professor tells us the student can cover material in multiple levels.
5.3. Lower levels can be purchased without a professor’s recommendation.
6. Pricing, Payments, Deposits, Discounts & Fees
6.1. Weeks are paid in COP at the current weekly exchange rate.
6.2. Blink reserves the right to use the following exchange rate: As much of the world, we are experiencing massive inflation and daily fluctuations in the Colombian Peso. To stabilize our business our prices are based in USD/EUR. This is the median of the US Dollar and the Euro. For example, if one US Dollar is 4800 Pesos and one Euro is 5000 Pesos, our exchange rate for that week will be 4900.
6.3. Due to inflation Blink reserves the right to raise (or lower) prices by 2% per week.
6.4. We encourage students to register early and pay in advance to guarantee their classes and avoid price rises. In high season our actual costs (if booked less than a week in advance may be up to 50.000cop higher than the published price. If classes are not taken within 12 months of payment they will be forfeited. All paid class payments can be converted into online or in-person classes for a nominal change fee of 15.000cop.
6.5. Blink requires a 20 USD deposit via PayPal or 100.000 COP in cash to confirm a booking for the in person immersion language school. The deposit will be subtracted from the total price.
6.6. Due to the Paypal fees we will discount 18.5 USD from the bill for every deposit sent through PayPal.
6.7. After the deposit, classes can be paid for in cash (Colombian Pesos) or by credit card at the school (2.5% credit card fee applies). Blink reserves the right to raise this fee to 4% which is the actual cost to us for credit card payments.
6.8. Payment is due on the first day of classes. In case the payment does not happen, we reserve the right to charge a 10USD late fee. Second week students are given until Tuesday to pay. Payments not received until Thursday will be charged a 20usd late fee.
6.9. Online classes can be paid for at Blink or online.
7. Attendance, Rescheduling, Refunds & Cancellations
7.1. A late sign up fee of 10usd will be charged to any student who signs up after Friday at 5pm for the following week of classes.
7.2. Group Courses can not be rescheduled or canceled after the week has begun. Missed days cannot be refunded, rescheduled, transferred to another period of time or to another person.
7.3. Blink reserves the right to refund in cash or via Paypal.
7.4. If a refund happens through Paypal, the 7.5% PayPal fee will be deducted from the amount.
7.5. A class change fee of 10 USD also applies to changes requested after Thursday of the week before the classes.
7.6. Private Online Classes may be rescheduled only where notice is given with at least 24 hours notice. Classes will not be rescheduled if canceled with less than 24 hours notice.
7.7. Online classes cannot be refunded. But Blink will accept the transfer of hours to Blink Spanish Medellín or to another person for a change fee of 10USD.
Frequently Asked Questions
If you have additional questions write us or check our FAQ’s on the website.
